Influencing Pocketbook: 2nd Edition
Richard Storey
Publication Date:
31 Aug. 2014
Format:
Paperback / softback
ISBN 9781906610760
Influencing skills are at the heart of all successful communication. It could be described as "Unobtrusively getting your own way". In fact, most managers do it most of the time. The Influencing Pocketbook examines influencing styles, how to establish rapport, dealing with different personalities, handling resistance and, crucially, getting a decision. The new 2nd edition of this pocketbook lists five easy steps to influence, eight influencing styles, ten good reasons to build rapport and four different personality types with influencing techniques for each. In an American Management Association survey, in answer to the question ‘What is the number one need for success in business today?’, the most popular answer was ‘To persuade others of my value and the value of my ideas’.
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